intelligent connections

The dedicated people we've welcomed on board at Pastel are the reason we've been able to establish ourselves as a trusted provider of innovative and reliable telecommunication and IT services. Our team is always happy to provide unbiased advice and recommend the right solution for you.

Graphic depicting a telecoms and IT specialist during provisioning or tech support job


Effective communication is the backbone of any successful organisation, so as we strive to give our customers the power to connect, we keep communication open and honest within our own business, too.


Too many companies in the telecoms space prioritise making the sale at any cost. We pride ourselves in providing a truly valuable service by identifying and solving the problems unique to each of our customers.


Looking to a future where engaging with artificial intelligence will become the norm, we remain committed to providing service with a personal touch. We believe there is no substitute for making a genuine human connection.


By  fostering an inclusive and supportive work environment, our team can focus on providing the care and expertise that is instrumental in delivering exceptional service.

Mark Thorndike Managing Director of Patel, business leader and all-round nice guy
Inverted commas showing start of direct quote from Pastel's partners, customers and employees

Starting Pastel meant taking a leap of faith and sacrificing a degree of stability and security, but I truly believed that a company that focused on building loyal, long-term relationships with customers would thrive. It's been ten years, and the positive customer feedback we receive means the world to us. It reassures us that our efforts to put people first are proving effective.

Mark Thorndike | Managing Director

Read Mark's Story Here >
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I am immensely proud to be a part of Pastel's incredible journey of growth over the past few years. By leveraging our collective years of experience we have built a highly knowledgeable and skilled team. The relationships we have cultivated with businesses of all sizes across diverse industries are a testament to a team dedicated to delivering an unparalleled customer experience.

Ollie Moseley | Sales Director

Read Ollie's Story Here >
Ollie Moseley handles Pastel's strategic growth in the telcoms and IT sector as Sales Director
Ross finds work life balance while running the everyday operations of Pastel's telecommunications and IT services
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During my eight years with Pastel, we have honed our processes and advanced our technical knowledge so that we can ensure smooth delivery of our services. With a comprehensive understanding of the ever-changing technology sector, we can navigate complexities with ease, offering insightful guidance and ensuring seamless installations alongside tailored support.

Ross Maltby | Operations Director

Read Ross' Story Here >

Committed To Giving Back

Pastel is actively involved in giving back to the community by supporting local initiatives and charities, with a special interest in autism research and assistance.  We also have a large customer base in the care sector. This means we have the privilege to support organisations that are dedicating their time to those most vulnerable in our community.

Graphics demonstrating the various ways Pastel gives back to the community including fund-raising, charitable work and supporting local community efforts
Now you know a bit more about us, let us know how we can help your business. From reliable broadband connections to advanced phone systems and cutting-edge network infrastructure, have a look at our comprehensive range of services.
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